Shipping Policy

Last updated: October 21, 2026

At Monster Plush, we work to process and ship your orders as smoothly as possible. Please review our shipping policy below for information about order processing and delivery.

1. Order Processing Time

Orders are generally processed within 1–3 days before being shipped.

Order processing includes preparing and packaging your order. Processing times may vary during holidays or periods of high order volume.

Please note that order processing time is separate from shipping and delivery time.

2. Shipping and Delivery Estimates

Once your order has been shipped, delivery typically takes 4–8 business days.

Delivery estimates begin after the order has been processed and shipped. Actual delivery times may vary depending on the destination, shipping carrier, customs procedures, weather conditions, or other circumstances beyond our control.

These delivery times are estimates and are not guaranteed.

3. Shipping Costs

Any applicable shipping costs will be displayed at checkout before you complete your purchase.

If free shipping is offered for your order, the applicable offer will be displayed on our website or at checkout.

4. Order Confirmation and Shipping Updates

After placing an order, you may receive an order confirmation by email.

When available, shipping confirmation and tracking information will be provided by email once your order has been shipped.

Please check your inbox and spam folder for order-related messages.

5. Incorrect Shipping Information

Customers are responsible for providing accurate and complete shipping information when placing an order.

If you notice an error in your shipping address, please contact us as soon as possible at monsterplushh@gmail.com. We cannot guarantee that changes can be made after an order has been processed or shipped.

6. Delayed or Missing Orders

Although we aim to meet our estimated delivery times, delays may occur due to shipping carrier issues, customs processing, weather, or other unexpected circumstances.

If your order has not arrived within the expected delivery timeframe, please contact us at monsterplushh@gmail.com so we can assist you.

7. Contact Information

If you have questions about shipping, delivery, or an existing order, please contact us:

Monster Plush
Email: monsterplushh@gmail.com